Refund Policy
Effective date: July 13, 2026
MiniYun provides digital access. Completed subscription payments are generally non-refundable after access is activated, except where required by law.
Digital access nature
No physical goods are shipped. Access may begin immediately after activation.
Situations we may review
Duplicate charges, incorrect charges, verified technical access failures, or unauthorized transactions confirmed by the payment processor.
Refund request window
Send requests within 7 days to billing@miniyun.xyz.
Processing time
Approved refunds may take several business days.
Cancellation
Cancellation stops future renewal but does not automatically refund the active period.
MiniYun Audio Limited
15/F, One Island South, 2 Heung Yip Road, Wong Chuk Hang, Hong Kong
Support: support@miniyun.xyz
Billing: billing@miniyun.xyz
Privacy: privacy@miniyun.xyz
Phone: +852 5726 4190